Have you ever read any good books on leadership? Maybe something by John Maxwell? What stands out in my mind when it comes to the information contained in these books is the technique for effective leadership. One of the biggest is leading by example.
Throughout history some of the greatest leaders were people of vision, people who saw something that others could not see and shared their vision with the masses to improve the quality of life. Never once did a leader become a great leader by being pessimistic and negative. Never has anything been accomplished of value by looking at a problem and complaining without offering a solution to the problem. In fact, a leader who only offers a negative picture remains a leader for a short time, a time when they are noticed but become irrelevant.
I have spoken of the negative influence of the media in our lives and how we must strive to overcome it. I believe that immersing ourselves in the positive we can accomplish that. A leader of people must understand that to be effective, he has to give the people who follow him hope of better things. In doing so, he rises to higher levels and accomplishes great things. When he loses sight of the lofty challenge of being a positive visionary in any organization, a leader is destined to fail, for no one will follow a leader who is going over a cliff.
As you strive to develop your business or career, you should keep in mind that you can be whomever you wish to be. You can look at challenges and problems and offer real solutions and visions for the future that people can grasp onto, or you can see the problem and rub everyone's nose in it as you complain about it until no one is listening anymore.
When you have a customer and they lodge a complaint, you perk up and listen to them. If you work for a company that you complain about all the time, no one listens when you complain. Complainers develop a cloak of invisibility that is only penetrated when they are seen long enough to be removed from the company. At that point, the complainer has become nothing more than an eyesore.
As we look at the so-called leaders of the day, we should keep in mind that we are not the only ones who see them. The world is watching our country and our business. As our leaders complain without offering solutions, the world sees an ugly picture of discontent and failure with no solutions at hand. Only when people realize that the role of the leader is to be the visionary, the one with the answer, will things in our world change for the better. Until then, we get what we ask for and what we vote for.
Expect great things, offer great solutions, and when you are ready for the challenge, throw your hat in the ring and step up to lead.
Showing posts with label job. Show all posts
Showing posts with label job. Show all posts
January 16, 2012
Leadership & Teamwork
Strong, positive teamwork is defined by a leader who has a vision and the ability to inspire his or her team to work toward the realization of that vision.
The leader is not threatened in the least by the expertise and diversity of his or her team. Rather, a good team leader engages his or her teammates in a discussion about what quality looks like, what is needed to perform and complete the job, and empowers the team members to always strive for quality improvement.
Let’s break all that down into its component parts. The first is a clearly defined leader. I believe every team must have a leader. There must be someone who is in charge and makes the ultimate decisions.
Team members may take turns being the leader as long as everyone is clear who the leader is on any given day. Another variation of that theme is to have certain people be the leader for projects that are in their area of expertise. However, in every event, there can be no question among teammates who is the leader for that day or project.
The leader needs to have a vision. This is similar to Covey’s second habit, “Begin with the end in mind.” A true leader creates the end product twice---once mentality and then in its actual form. It is impossible to lead toward a fuzzy vision. People are simply not inspired to follow uncertainty.
Having the vision is not enough to inspire teammates to strive toward the same goal. A good team leader knows how to help each teammate see how the end product or service will be useful and what, exactly, their individual contribution is toward that end.
How does the janitor contribute to fans’ enjoyment at a professional baseball game? By providing a clean, neat bathroom experience---that’s how. If the janitor sees himself as a critical cog in the big picture goal and he receives positive recognition for it, then he is more likely to perform his job with enthusiasm.
Another component of being able to inspire one’s teammates is having a clearly defined mission that everyone, preferably, has had a part in developing, but if not, then at least team members can agree to the previously established team mission.
This becomes important in times of conflict between team members. When there is a dispute to be solved, it is helpful to have an already established way to measure the solution. Solutions are always held up against the mission and whether or not it will move the team closer or further from the ultimate goal.
The other advantage of having a mission that has been agreed upon by all team members is that it can enhance cooperation. One of the most difficult things to manage on a team is an individual ego. There can be petty jealousies and a competitive spirit that can kill the cooperation of the best team. The mission statement is a way to minimize this potential for disaster.
The mission remains the focus that everything else is compared to. An individual’s action is either helpful or hurtful to the mission and dealt with accordingly. The group’s goal must always be placed above any individual’s desires or ego. Jealousy and backstabbing have no useful place on a team.
A good leader is in no way threatened by the expertise and diversity of his or her team. The best leaders are always seeking information from the front line people who are doing the actual work. Without information from team members, the leader’s hands are tied behind his or her back.
It is also critical to use team members in their areas of expertise. Leaders can’t know everything about everything. There will be team members who have skills and abilities that surpass those of the leader in certain areas. A good leader will ask for help when it is prudent.
This is also a time to value diversity. Having a team made up of people who all do the same jobs in pretty much the same way really has no value. One person could more easily do the job than assembling a homogenous team.
The value of a team comes from its heterogeneity. Getting feedback and suggestions from people who do things differently is what will spark the creativity and the genius of the team. This is what masterminding is all about. Tap into the wealth that is already there.
Finally, a good leader holds the bar high. He or she does not ask his team to be average or mediocre. Average and mediocre can be easily replaced. The leader asks his or her team to collectively do their very best and when they are done, the leader asks them to always strive for continuous improvement. The work is never done. The team should always be evaluating what has been implemented and be comfortable making suggestions for ways to do it even better.
Previously, I mentioned that a good leader empowers his or her teammates. Creating a need-satisfying environment does this. Team members must get along and know that the leader and the company have their best interests at heart. They must feel important, listened to and respected. They must have the freedom to make choices within the context of their assignments and they must have some fun in their work.
It is also critical for team members to feel safe. This means that they are not fearful in any way. The team leader is critical in fostering this environment for the empowerment of the entire team.
The leader is not threatened in the least by the expertise and diversity of his or her team. Rather, a good team leader engages his or her teammates in a discussion about what quality looks like, what is needed to perform and complete the job, and empowers the team members to always strive for quality improvement.
Let’s break all that down into its component parts. The first is a clearly defined leader. I believe every team must have a leader. There must be someone who is in charge and makes the ultimate decisions.
Team members may take turns being the leader as long as everyone is clear who the leader is on any given day. Another variation of that theme is to have certain people be the leader for projects that are in their area of expertise. However, in every event, there can be no question among teammates who is the leader for that day or project.
The leader needs to have a vision. This is similar to Covey’s second habit, “Begin with the end in mind.” A true leader creates the end product twice---once mentality and then in its actual form. It is impossible to lead toward a fuzzy vision. People are simply not inspired to follow uncertainty.
Having the vision is not enough to inspire teammates to strive toward the same goal. A good team leader knows how to help each teammate see how the end product or service will be useful and what, exactly, their individual contribution is toward that end.
How does the janitor contribute to fans’ enjoyment at a professional baseball game? By providing a clean, neat bathroom experience---that’s how. If the janitor sees himself as a critical cog in the big picture goal and he receives positive recognition for it, then he is more likely to perform his job with enthusiasm.
Another component of being able to inspire one’s teammates is having a clearly defined mission that everyone, preferably, has had a part in developing, but if not, then at least team members can agree to the previously established team mission.
This becomes important in times of conflict between team members. When there is a dispute to be solved, it is helpful to have an already established way to measure the solution. Solutions are always held up against the mission and whether or not it will move the team closer or further from the ultimate goal.
The other advantage of having a mission that has been agreed upon by all team members is that it can enhance cooperation. One of the most difficult things to manage on a team is an individual ego. There can be petty jealousies and a competitive spirit that can kill the cooperation of the best team. The mission statement is a way to minimize this potential for disaster.
The mission remains the focus that everything else is compared to. An individual’s action is either helpful or hurtful to the mission and dealt with accordingly. The group’s goal must always be placed above any individual’s desires or ego. Jealousy and backstabbing have no useful place on a team.
A good leader is in no way threatened by the expertise and diversity of his or her team. The best leaders are always seeking information from the front line people who are doing the actual work. Without information from team members, the leader’s hands are tied behind his or her back.
It is also critical to use team members in their areas of expertise. Leaders can’t know everything about everything. There will be team members who have skills and abilities that surpass those of the leader in certain areas. A good leader will ask for help when it is prudent.
This is also a time to value diversity. Having a team made up of people who all do the same jobs in pretty much the same way really has no value. One person could more easily do the job than assembling a homogenous team.
The value of a team comes from its heterogeneity. Getting feedback and suggestions from people who do things differently is what will spark the creativity and the genius of the team. This is what masterminding is all about. Tap into the wealth that is already there.
Finally, a good leader holds the bar high. He or she does not ask his team to be average or mediocre. Average and mediocre can be easily replaced. The leader asks his or her team to collectively do their very best and when they are done, the leader asks them to always strive for continuous improvement. The work is never done. The team should always be evaluating what has been implemented and be comfortable making suggestions for ways to do it even better.
Previously, I mentioned that a good leader empowers his or her teammates. Creating a need-satisfying environment does this. Team members must get along and know that the leader and the company have their best interests at heart. They must feel important, listened to and respected. They must have the freedom to make choices within the context of their assignments and they must have some fun in their work.
It is also critical for team members to feel safe. This means that they are not fearful in any way. The team leader is critical in fostering this environment for the empowerment of the entire team.
August 10, 2011
Interview Technique - How To Be Successful At Interview
Remember most interviewers will have made their minds up in the first 2 minutes. Be on time, look the part and look as if you really want the job.
Think about job and the image you present. It is your opportunity to impress not shock. Be comfortable but dress the part. Nails, hair should be clean and well presented, your shoes shiny, the interviewers should notice you rather than your jewellery or perfume/aftershave.
Smile, you need to show that you are enthusiastic
Think about how you sit, sit back in the seat but don’t sprawl. Think about what you are going to do with your hands.
Make eye contact, it is usual to make the person who asked the question the person of main focus. Remember to scan the panel so everyone feels included. Looking at your hands, the floor or out of the window is a real turn off when you interview someone.
Most interviews start with a question about you…”So tell us a little about yourself.” Prepare the answer so you can feel relaxed. Think about the high lights rather than give a 10-minute ramble.
Watch the interviewers body language. If they are falling asleep it is a bad sign. You can always ask if they would like more information.
Prepare thoroughly, research what the job entails. Consider the skills and knowledge base needed and do a self-audit comparing it with what you have to offer. Enthusiasm and energy can often make up for lack of enthusiasm particularly if you make it obvious that you have done your research and have the potential to learn.
Most interviews are lost because the candidate doesn’t actually listen to the question. Listen carefully; if you don’t understand what they want ask them to repeat the question.
Think about exactly what they are asking – what do they need to know? Is it referring to particular skills, knowledge, principles, understanding, your experience etc.
Use the question as a platform to sell yourself, but be honest. If it is appropriate use the question to give concrete examples of what you have done/can do. Be careful not to become anecdotal you must make a clear connection between the question and your answer.
If you don’t know something it isn’t the end of the world. Interviewers would rather hear, “I don’t know but I’d be really keen to learn,” than discover too late that you have been dishonest.
Finally remember that most people who interview are also anxious, as the success of their business is dependent on appointing the right people. Do your best, be yourself and if you don’t get the job ask for feedback on your interview. In this way the interview becomes part of your professional development and not a failure.
Good Luck!
Think about job and the image you present. It is your opportunity to impress not shock. Be comfortable but dress the part. Nails, hair should be clean and well presented, your shoes shiny, the interviewers should notice you rather than your jewellery or perfume/aftershave.
Smile, you need to show that you are enthusiastic
Think about how you sit, sit back in the seat but don’t sprawl. Think about what you are going to do with your hands.
Make eye contact, it is usual to make the person who asked the question the person of main focus. Remember to scan the panel so everyone feels included. Looking at your hands, the floor or out of the window is a real turn off when you interview someone.
Most interviews start with a question about you…”So tell us a little about yourself.” Prepare the answer so you can feel relaxed. Think about the high lights rather than give a 10-minute ramble.
Watch the interviewers body language. If they are falling asleep it is a bad sign. You can always ask if they would like more information.
Prepare thoroughly, research what the job entails. Consider the skills and knowledge base needed and do a self-audit comparing it with what you have to offer. Enthusiasm and energy can often make up for lack of enthusiasm particularly if you make it obvious that you have done your research and have the potential to learn.
Most interviews are lost because the candidate doesn’t actually listen to the question. Listen carefully; if you don’t understand what they want ask them to repeat the question.
Think about exactly what they are asking – what do they need to know? Is it referring to particular skills, knowledge, principles, understanding, your experience etc.
Use the question as a platform to sell yourself, but be honest. If it is appropriate use the question to give concrete examples of what you have done/can do. Be careful not to become anecdotal you must make a clear connection between the question and your answer.
If you don’t know something it isn’t the end of the world. Interviewers would rather hear, “I don’t know but I’d be really keen to learn,” than discover too late that you have been dishonest.
Finally remember that most people who interview are also anxious, as the success of their business is dependent on appointing the right people. Do your best, be yourself and if you don’t get the job ask for feedback on your interview. In this way the interview becomes part of your professional development and not a failure.
Good Luck!
April 7, 2011
Job-Loving Tips for Employers and Employees
“I hate this job!” You hear this often from people who are not satisfied with the job they hold. But they can’t take this thing called “job” away from them because it brings food to the table, buys them clothes and shoes to keep them in fashion, buys medicine to keep them healthy, and pays for almost everything they need on a day-to-day basis. Technically, it’s ironic that something like a “job” would be hated by so many people when it can bring them many benefits.
Psychologically, if you hate your job, it only means it’s something you do against your will. Anything that resists a flow makes the flows difficult. Similarly, anything that assists a flow makes the flow move faster.
Equating this with the way you may think about your job, if you put “love” instead of “hate” to your job, work becomes easier for you. This will make you more productive. The company will profit more. As a result, they will pay you more. Then, everybody becomes happy.
If you are the employer, you can also do many positive changes that will benefit your employees. In the end, you will be the biggest beneficiary of this change.
You can start by putting up slogans around the walls of the workplace. These slogans may promote unity and harmony between management and staff where everyone will benefit out of it. These slogans may suggest positive attitudes that will form part of their work habits. There is power in words. These words, once written on slogans, will guide your staff to change in positive ways. It would be wise to turn these words into action. In time, the “I hate this job” chant becomes “I love this job”. This improvement in work attitude will be reflected in turnover of employees. As an employer, you will find less people leaving the company and more employees being satisfied.
Visitors visiting your company will be impressed with the slogans you place on the walls of your work place. So make them as meaningful as possible.
If you’re the employee, you must make a change in the way you think about your job. It cannot be denied that hating or loving a job has a lot to do with the way you treat it.
There are many instances wherein an employee does not see the good side of his job until he has left or lost it. You need not wake up one morning to this kind of scenario. To avoid this, let the good side of keeping your job pervade your thoughts.
Here’s another formula to make you love your job. Treat your job as though you are doing voluntary work. Think of your job as though you are helping the needy without expecting anything in return. You will be astonished with the result it will bring to your heart, health, and pocket. Treating your job as a volunteer work makes you work wholeheartedly, without any resistance.
It’s either you keep your job or you don’t. Hating it is not an option.
Psychologically, if you hate your job, it only means it’s something you do against your will. Anything that resists a flow makes the flows difficult. Similarly, anything that assists a flow makes the flow move faster.
Equating this with the way you may think about your job, if you put “love” instead of “hate” to your job, work becomes easier for you. This will make you more productive. The company will profit more. As a result, they will pay you more. Then, everybody becomes happy.
If you are the employer, you can also do many positive changes that will benefit your employees. In the end, you will be the biggest beneficiary of this change.
You can start by putting up slogans around the walls of the workplace. These slogans may promote unity and harmony between management and staff where everyone will benefit out of it. These slogans may suggest positive attitudes that will form part of their work habits. There is power in words. These words, once written on slogans, will guide your staff to change in positive ways. It would be wise to turn these words into action. In time, the “I hate this job” chant becomes “I love this job”. This improvement in work attitude will be reflected in turnover of employees. As an employer, you will find less people leaving the company and more employees being satisfied.
Visitors visiting your company will be impressed with the slogans you place on the walls of your work place. So make them as meaningful as possible.
If you’re the employee, you must make a change in the way you think about your job. It cannot be denied that hating or loving a job has a lot to do with the way you treat it.
There are many instances wherein an employee does not see the good side of his job until he has left or lost it. You need not wake up one morning to this kind of scenario. To avoid this, let the good side of keeping your job pervade your thoughts.
Here’s another formula to make you love your job. Treat your job as though you are doing voluntary work. Think of your job as though you are helping the needy without expecting anything in return. You will be astonished with the result it will bring to your heart, health, and pocket. Treating your job as a volunteer work makes you work wholeheartedly, without any resistance.
It’s either you keep your job or you don’t. Hating it is not an option.
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